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City Hall, 280 Grove Street
Room 105
Jersey City, NJ 07302
Tel:  (201) 547-4900
Fax:  (201) 547-5749
Web:  Jersey City Connect

Hours: 8am -8pm


The City has switched over to a new reporting system called Jersey City Connect. If you are following up on an old system request, these are still being processed and if you need more information please call the RRC at 201-547-4900.




The Resident Response Center is your "one-stop" office for information or assistance related to City services.

Whether you want to report a pothole, address a tenant/landlord issue, request a vacant lot clean-up, or just let someone know about neighborhood concerns, the Resident Response Center will record your questions, requests, and concerns and forward them to the right department. All records are stored in our Online Help Center database for easy tracking and follow up.

In addition, the Resident Response Center now incorporates the following offices:

Fight Poverty With Passion: JC VISTA Jobs Program To Serve Jersey City
The Jersey City Resident Response Center is now accepting applications for the 2015-2016 JC VISTAS program.

JC VISTAS members will serve for a period of one year on a wide variety of projects designed to advance economic development, youth development and community revitalization.

The Resident Response Center is also a member of the Mayor's Quality of Life Task Force. 

Access the Online Help Center.


Recycling Containers 

The Department of Public Works will be providing recycling containers to one and two-family homeowners in an effort to increase recycling citywide. 

Eligible recipients will receive one (1) round recycling bin for co-mingled recyclables and one (1) square bin for paper and cardboard recyclables. 

Containers can be obtained staring May 9th, Monday through Friday between 2pm and 7pm while supplies last at: 

Resident Response Center     

280 Grove Street, Rm. 106

Jersey City, NJ 07302

For more information, click here.  




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